SHIPPING, RETURNS, AND CANCELLATIONS
Orders are processed upon submission. Please allow 1-60 days processing time followed by 2-7 days ship time. Feel free to email us before ordering to see if we will be able to process your order quickly or if we are out of town with a client and it may take a month or two before we are able to process your order once we get back into town. Customers will receive an email upon placing order advising how long processing time may be as well as a shipment confirmation once product is heading your way!
APPAREL RETURN & EXCHANGE POLICY
Our goal is to deliver all product in a timely manner with an honest online portrayl of the quality and size of our products. If for any reason our product does not meet your satisfaction, please give us a call or email us and we'll see how we can make it right. 30 day return & exchange policy from the day your product ships from our facility. All returned or exchanged merchandise must be in new, unused condition. Sorry, no refunds on shipping costs. Return or exchange shipping to be paid by customer.
SERVICE RESCHEDULE & CANCELLATION POLICY
What's our goal? To help you! What can you do? Help us help others! Did something change? Need to reschedule? Please call or email us to see what availability we might be able to offer. If for any reason you need to cancel a service booking, please notify us 14 days prior for a 100% refund of total service cost, 7 days prior for a 50% refund of total service cost, 2 days prior for a 25% refund of total service cost, under 48 hour notice no refund. Top Notch Tasks may contract outside companies to assist with things such as food, services, equipment, rentals, etc for some service bookings. If an outside company has been contracted to assist with your service booking, their company's reschedule & cancellation policy will apply to any costs associated with their services. Top Notch Tasks will not be able to refund for expenses accrued on bookings that require the use of outside companies for things such as food, services, equipment, rentals, etc.